Your Data. Your Control. Our Commitment.
We handle your account details, payment history and personal information with the same care you'd expect from a platform built for Indonesia. This policy explains exactly what we...
Privacy Policy Overview
rajabondot collects personal information to operate your account, process transactions through DANA, OVO, GoPay and QRIS, and comply with local regulations in supported Indonesian regions. We do not sell your data to third parties. Your payment methods remain encrypted and isolated from marketing systems. We retain account records for the duration of your membership plus the period required by Indonesian law. Access
requests and data corrections are handled within 14 business days. This policy is governed by the laws of the jurisdictions where we operate.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Why Your Privacy Matters to Us
Encryption Standard
All payment data and account credentials use TLS 1.3 encryption. Your DANA, OVO, GoPay and QRIS transactions are isolated in separate secure vaults.
No Third-Party Sales
We never sell your personal information to advertisers, data brokers or external platforms. Your account history stays within rajabondot.
Regular Audits
Our systems undergo quarterly security reviews by independent auditors. Findings are addressed within 30 days and logged in our compliance register.
Transparent Logging
Every access to your account data is logged with timestamp and purpose. You can request a full audit trail of who viewed your information and when.
Incident Response
If a breach occurs, we notify affected users within 24 hours with details of what was exposed and the steps we've taken to secure your account.
Data Retention Limits
We delete inactive account data after 24 months unless you request archival. Payment records are retained per Indonesian tax law requirements only.
How Our Policy Stands
| Data Minimalism | We ask for only what's needed to verify your identity and process DANA, OVO, GoPay and QRIS payments. No unnecessary fields. |
|---|---|
| User Control | You can download your data, request corrections and delete your account at any time. No waiting periods or hidden conditions. |
| Payment Isolation | Your payment method details never appear in marketing databases or analytics dashboards. They live in a separate, access-restricted system. |
| Breach Transparency | If we discover unauthorized access, you hear from us first—before any public announcement. We provide remediation steps immediately. |
| Cookie Clarity | We use only essential cookies for account login and fraud prevention. No tracking cookies follow you across the web after you leave rajabondot. |
| Third-Party Limits | Payment processors and hosting providers see only the data they need. We sign strict data-processing agreements with every vendor. |
| Policy Updates | Changes to this policy are announced 30 days in advance. You can opt out of new terms by closing your account without penalty. |